RETURNS & REFUNDS

RETURNS

If you received an item that is damaged or faulty, we will happily replace the item at no additional cost to you. Please contact us at info@besuprement.com within 48 hours after receiving your order.

Additionally, if you are unhappy with our product after three weeks just email us at info@besuprement.com, and we will give you a refund. No questions asked and no returns required.

If you have any questions about returns and refunds please email us at info@besuprement.com and we will respond within 24 hours.

 

ORDER CANCELLATIONS

Cancellations must be made within 24 hours of order placement.

Email us within 24 hours and let us know the reason why you wish to cancel your order. We do not accept cancellation of orders outside the 24 hours window and/or because of the Standard Shipping reason.

All refunds will be processed within 24 to 48 hours after the customer's request. It may take a little longer for the funds to be reflected in the customer's bank account due to bank verifications.

If you’ve done all of these and still have not received your refund yet, please contact us at info@besuprement.com